Disaster Recovery Planning & Business Continuity Management - Course Description

 

What would your organisation do in the event of a disaster?

How would you survive an extended outage or disruption?

 

Presented by Rinske Geerlings, CBCP (DRII)

 

Since the events of Y2K and September 11 there has been a dramatic shift in the perception of risk - whether related to terror, pandemic, power outage, reputation, security, IT or other risks. The need for organisations to have proper Business Continuity Planning and Disaster Recovery management processes in place is more crucial than ever in order to maintain customer service levels, staff safety, job security and ongoing viability. A broader whole-of-business approach is becoming mandatory and increasingly subject to audit by government authorities.

 

This training program, unlike many others, addresses the need for a proper structured approach to Business Continuity Management. Drawing extensively on real-life situations and using the Business-As-Usual 8-step "best practice" continuity cycle as a basis, the program will provide you with a thorough practical understanding of BCM and how to properly implement it end-to-end.

 

The course also assists in preparing for the DRII qualifying exam which is a prerequisite for CBCP, CFCP, ABCP and MBCP certifications. 

Learn About the Real Disaster Recovery Issues

Historically, IT has been the area of focus in terms of Disaster Recovery. However, in real-life situations IT systems may not be the main headache for organisations attempting to continue ‘business as usual’ during an outage or crisis. Instead, issues are much more likely to revolve around the Crisis Management team trying to make informed and timely decisions during the disruption. This is particularly so if some key line managers are not available, or if reporting is not in place as per normal operations, or when the team has not adequately rehearsed decision-making in a crisis situation.

Other problems tend to relate to reputation management, handling the media, relying on notification plans, accuracy of key staff contact details and general staff awareness of the Business Continuity Plan.

This training program, based on extensive real-world experience and case studies, will deepen your existing skills and knowledge and provide the latest best-practice information on Business Continuity Management. You will be able to develop a complete and effective Business Continuity Management plan and implement it within your organisation.

Learning Outcomes

This training course follows the Business As Usual cycle, which is a best-practice model for implementing Business Continuity and Disaster Recovery processes in your organisation.

 

At the end of this course you will be able to:

 

  • Identify, analyse and address your organisation’s risks
  • Achieve buy-in and commitment
  • Organise people to enable continuous maintenance of the Business Continuity Plan
  • Ensure confidence in the organisation’s recovery capability following a crisis
  • Establish your organisation’s essential business processes, rate these in terms of criticality and identify the activities and necessary resources within each process
  • Determine likely crisis scenarios and how these would impact operationally and financially on your organisation
  • Determine whether to invest in an off-site recovery facility or rather accept certain work-arounds
  • Ensure all agreed procedures for Crisis Management, emergency response, damage assessment, safety of staff, evacuation, trauma management, technical recovery and crisis communication are documented and updated
  • Test the Disaster Recovery Plan to ensure it can be trusted
  • Inform management and staff of the procedures and their role in the event of a disaster
  • Ensure that the Business Continuity Plan and related documents are updated and accessible
  • Prepare for upcoming APRA or other audits
  • Ensure when changes in the business, services, risks or priorities occur that these are incorporated and plans are continually optimised

Who Should Attend

This course is designed for anyone involved in Business Continuity and Disaster Recovery planning, management and projects. It is relevant to all industries and sectors from SME to larger corporates. Typical attendees include:

 

  • Disaster Recovery Managers
  • Business Continuity Managers
  • Compliance Managers
  • Business Managers
  • CIO, IT Managers and Senior IT Professionals
  • IT Service Continuity Managers
  • Information Security Professionals
  • Crisis Managers
  • Risk Managers
  • Consultants and Business Advisors
  • Security and Premises Managers
  • HR and OH&S Managers
  • Project Managers
  • Business AnalystsInternal and External Auditors
  • Company Strategists and Planners
  • Any staff with a current or future role in the continuity or recovery of their organisation’s critical services.

Learning Method

This course is presented by Rinske Geerlings, fully certified CBCP (Certified Business Continuity Professional) as awarded by DRII.  The focus is on real life situations, lessons learned and practical knowledge that you can take and apply immediately after the course. The class is of limited size to allow participants to get maximum experience from exercises and how to tackle real-life situations.

 

Prepare Yourself For Certification

This course has been developed in accordance with Government standards and guidelines, including Australian Standard HB221, the Australian Prudential Regulation Authority (APRA), the newly-released British Standard BS25999 and the Disaster Recovery Institute International (DRII). It assists participants in preparing for the DRII qualifying exam which is a prerequisite to achieve CBCP, CFCP, ABCP and MBCP certification.

 

In-House Training

This course is available for private presentation, either on your own premises or 'off-site'. There are many advantages to in-house training. Please contact ALC for a quotation or to discuss your requirements. Telephone +61 2 9388-9999 or email learn@alc-group.com