Gaining Advantage Through Best Practice Training

The ALC Group Training Portfolio is a selectively-designed program that focuses on the best-practice areas of most relevance to organisations today and gives you the skills and competencies to make an immediate and demonstrable difference to your organisation and career.


Best Practice Defined
“Best practice” is the notion that there is a technique, method or process that is more effective at delivering a particular outcome than any other technique, method or process, with fewer problems and fewer unforeseen complications. Best practice can also be defined as the most efficient (least amount of effort) and effective (best results) way of accomplishing a task, based on repeatable procedures proven over time for large numbers of people.


The ALC training program covers the following key areas:


Service Management
ITIL® is the best practice framework for IT service management and is the single most important development in the last several years for the improvement of IT processes. ALC offers the leading ITIL® Training certification course program in the Asia-Pacific region, from Foundation level to Intermediate and Expert.

Project Management
Successful project management is one of the most demanding challenges that organisations face. ALC offers full certification training in the
world-leading best practice frameworks of PRINCE2® (for projects) and MSP® (Managing Successful Programmes).

In addition, this year ALC is launching a series of new courses including a course on P3O® (Portfolio, Programmes and Project Offices), the latest guidance from the OGC.

COBIT® is the de facto global best-practice framework for IT Governance.
Our COBIT® Foundation certification training course is an important stepping stone to ensure that your organisation can take the necessary steps for better governance. In addition we also offer the CISA Certificate, the globally accepted standard for information systems audit and control.

Information Security
This is the critical and ever-present issue that all organisations need to address. ALC offers full certification training in SABSA, CISM and CISSP - the three most important security certifications for corporates and government departments.

People Skills
Underpinning all the best practice frameworks is the requirement that the people who work in and run your IT department have a solid foundation in interpersonal skills. Leading with our flagship management course Internal Consulting Excellence, ALC provides a select group of courses designed to underpin the technical and professional skills that are more typically associated with the IT world.


Outstanding Trainers
ALC is a specialist training organisation focused on the objective of providing premium quality training. Our trainers are renowned throughout the industry as being of the very highest standard, bringing to bear depth in knowledge, experience and teaching skills. Refer to the Faculty page on our web sites for full details. Our trainers take pride in your education!

Cost-effective Regional Solutions
ALC is the leading regional provider of best practice training, with courses being offered throughout Australia, New Zealand, Singapore, Malaysia, Hong Kong and Indonesia. In addition ALC offers maximum flexibility with
world-quality training in three different formats – public schedule, in-house and CBT/online.


No matter what or where your training requirement, we can structure a program to suit any situation or budget.


Australia | New Zealand | Malaysia | Hong Kong | Singapore | Indonesia