ALC Group recognises the value individuals put on their privacy and is committed to the protection of personal information. However it is often necessary for us to collect personal information.
Why do we collect personal information?
ALC only stores your personal details if they are relevant and will only be used for business purposes such as maintaining contact with our customers and suppliers, inform of our services and assist in our booking process.
When do we collect your personal information?
We may collect personal information when you enrol for or attend a training course, visit our website, contact us by telephone or when through a third party who we believe has informed you that your details may be provided to us.
Information collected from our website
ALC also collects domain information as part of our web site analysis. We use this data to determine the number of customers that visit the site, how often they visit and what pages they visit most often. This information will only be used to improve our web site and service to our customer and not to identify you.
Keeping your personal information secure
All personal information collected by ALC is stored on a secure system protected by firewall security hardware and user passwords that prevent unauthorised access.
Any hard copies of personal information are stored securely on our premises and are not used for any other purpose other than those stated above.