Train the Trainer - Course Content
Module 1 – Preparation
Creating a Successful Training Environment – Avoid Failure!
1. Mastering the Fundamentals
- Understand the training cycle – plan, design, deliver, assess and evaluate training
- The background to learning and development from an international perspective
- What is competence-based learning and how do we define competence
- How to write courses up into outcomes to allow for postcourse measurement
- Adult learning principles and how we ensure that adults remain motivated
- The barriers to learning and how to overcome them
- How to set in place a culture of learning
- The roles and responsibilities of the trainer / facilitator
- What are the different learning styles and how to accommodate all learners in the training room environment
- How to deal with learners who have language, literacy or numeracy needs
- What occupational health and safety standards are incorporated into training
2. Plan and Promote a Training Program
- Determine training needs and find out the current competencies of the group
- Identify the gap between the required competencies and the learner’s current competencies
- Decide on a plan of action that includes non-training alternatives
- Agree the most appropriate delivery approach and activities – including on the job training; off the job training; out-sourced training to a provider
- Evaluate an external training program and select which ones are appropriate for the group of learners
- Promote the training program to the management team and provide information for learners
- How to do more research into training and which websites are useful
- What factors need to be considered when planning a series of training sessions – level of performance and underpinning knowledge and skills
- The importance of planning the training session according to the outcomes required
- Identifying training needs according to job descriptions or job profiles
- Develop training session outlines according to the selected delivery approach
- Develop learning materials that suit the program outcomes
- Customise existing materials to suit the requirements of the group
- Select appropriate activities that could be included in the training session
Module 2 – Implementation
Making It Happen – Training That Works!
3. Delivering Your Training – The In-class Performance Guide
- Deliver training effectively through using effective communication techniques
- Determine and avoid the barriers to communication
- Use effective listening techniques to respond to learners
- Provide constructive feedback to learners
- Make use of questioning techniques
- Establish a positive learning environment
- Introduce the training session and ensure the structure of the session with a body and a conclusion
- Deal with difficult learners
4. Training Activities – Making It More Interactive & Dynamic
- Include a variety of training activities such as oral presentations, simulated activities, project work, group activities, practical demonstrations, assignments, role plays, discussion, written activities
- Work with group dynamics and polish facilitation skills
- Develop visual aids to be used in the sessions
- Utilise various games, ice-breakers and other activities in the training room
- Ensure that learners actively participate and are able to remember the skills and knowledge trained
- Review the outcomes of the training and self evaluate
- Prepare and deliver a session to learners and receive feedback from the facilitator
Module 3 – Evaluation
Knowing When You Have Fully Met Your Training Objectives
5. Competency-Based Assessment – Measuring Understanding & Retention
- What is competency-based assessment
- The purpose of assessment
- The types of assessment
- Planning for assessment – the steps needed for effective assessment
- Determine what is evidence and know the rules of evidence
- Making a judgment of competence
- What are the principles of assessment
- What is the code of practice for assessors and attitudes and behaviours of assessors
- Devise assessment tools that are applicable and suitable for the learners
- Review assessment methods and determine what procedure suits the learner
- Keeping records and using appropriate documentation
- Understand the assessment process and all the elements needed for effective assessment
- Give instructions to the learner about how they will be assessed
- Assessing knowledge and practical application of skills
- Make the assessment decision and document correctly
- De-brief the learner on their assessment result
6. Final Review – What Else Do You Need To Know
- Review the training cycle and self-evaluate against set criteria
- Analyse feedback from learners and make adjustments
- Report and feedback to management
- Make recommendations and set in place an action plan for improvements
- Summary and final learning from the Train the Train programme
- Action plan for moving forward

