ALC is a leading Asia-Pac provider of quality training for business and government, since 1994. Our focus is on best-practice methods and frameworks that help ensure you get the most out of your investment in IT.
Our public courses are held regularly throughout Australia, Malaysia, Singapore and New Zealand. Our in-house training is conducted anywhere and everywhere including China, Indonesia, Mongolia, Papua New Guinea, Brunei, Philippines, Thailand. More than 52,000 people have trained with ALC.
Interview with General Manager Catalina Lechner
There are many providers of training, just as there are many providers of most services. So how do you choose?
Well, for starters, training for us is not a sideline activity – it is all that we do. And we have been doing it since March 1994. In that time we have seen many training companies come and go. To be a market leader all this time, we must be doing something right.
We are a team of dedicated and capable people who care about what we do. We give it single-minded focus. We offer commitment, professionalism and enthusiasm.
Many things go into making a great training course but the most important is always the trainer.
Everyone claims they have great trainers. What we can say is that we have a long history of sourcing the best. That has been our business model for more than 27 years. For certain subjects our trainers are in fact world leaders. And for other subjects they are all outstanding – people with extensive experience who have distinguished themselves as training professionals over many years. They are enthusiastic about what they do and make learning an engaging experience.
We have a proven track record of helping more than 48,000 people in the region pass their exams.
Quality usually comes at a premium but we work hard at all levels to ensure competitive pricing. Whether you’re a small, medium or large organisation or a private individual, we make sure you get excellent value for your money.
Our team is totally committed to providing the best customer service at all times. We will walk that extra mile.
If you are interested to know, here is a potted decade-by-decade account of what we lovingly call the romance of technology, and the small way in which ALC has been able to participate and contribute. We live in interesting times!
The ALC story actually started back in 1981, with the formation of MTE Management Technology Education. MTE specialised in bringing quality information on latest developments in technology to IT and business professionals and rapidly grew to become the leading technology training provider in Australia. In 1984 MTE expanded to Singapore and Hong Kong and subsequently to London, Dublin and Amsterdam.
Lots of things happened in technology in the 80s but we would argue that the single most transformative was the PC. Time Magazine went so far as to dispense with its annual “Man of the Year” award in 1982 and awarded it instead to the personal computer, calling it “Machine of the Year”. This is the first time a non-human received this front-page award since its inception in 1927.
MTE's first seminar in November 1981 was on financial modelling using mainframe computers. During the lunch break one of the speakers brought along his Apple II personal computer and demonstrated Visicalc, the very first spreadsheet. It caused a sensation – people skipped lunch. In our view it is the spreadsheet that led the transformation in IT – it was a “must have” for managers – and it spearheaded the devolution of IT from the IT department to the user.
MTE quickly introduced hands-on training centres covering a host of PC applications, but the dominant one was the spreadsheet, first Visicalc then Multiplan then Excel. We also ran an extensive series of seminars on operating systems such as CP/M, DOS, OS2, Windows and database applications such as dBASE and Clipper. By 1986 MTE had more than 40 staff throughout the region. MTE was acquired by the Computer Power Group in 1987.
If the 80s was the decade of the PC then the 90s was the decade of networking. ALC was formed in 1994 as a successor to MTE and the first ALC seminar, Understanding Data Communications, was held on 7-9 March 1994. Other topics, to name a few, followed: Designing Implementing & Managing TCP/IP Networks; Client-Server Computing; Networking with NetWare; Installing & Managing Windows NT 4.0; Information & Network Security; Integrating Windows with NetWare; The Complete SNA; Networking with X25.
But the real transformative power of networking was …. the internet. In 1994 one of our leading US TCP/IP presenters told us that back in the US the internet was becoming of great interest. So we ran a seminar on it. In fact, we ran the very first seminar on the internet ever held in Aisa-Pacific – Connecting to the Internet – in Brisbane on 24-25 November 1994.
The Internet seminar soon led to courses such as Gainining Global Presence on the Web, Creating Your Own Internet & Intranet Web Site and then in 1998 we held the first-ever seminar on Electronic Commerce – Ecommerce Strategies for Success. At that seminar – full of business managers as well as IT people – our US presenter boldly asserted that one day every company would have its own web site. There was a muted response from a somewhat incredulous audience.
ALC seminars were held on a regular basis in Australia, New Zealand, Singapore, Kuala Lumpur as well as London, Dublin, Amsterdam and Stockholm.
The 80s and 90s encapsulated the romance of technology, the excitement of and total fascination with the new. Whatever it is, I’ve got to have it! But getting IT to take a business perspective did not come naturally.
The dot com crash of 2000, together with the Y2K bug hysteria, provided one whopping circuit breaker. Also, a very neat demarcation point between the decades, and the millennium for that matter.
It was very much a case of the morning after the night before. The Nasdaq came crashing down from an all-time peak on 10 March 2000. All of a sudden, a sober perspective came to bear on IT. Technical acronyms gave way to the dreaded ROI.
For ALC this manifested most clearly in two areas of “best practice” initially developed within the British Government – ITIL for Service Management and PRINCE2 for Project Management.
In the well-known People-Process-Technology triangle, in the 80s and 90s it was Technology that got all the attention. But now the spotlight was very much on Process.
ALC, through sister company PDA, launched ITIL in Singapore and Malaysia in July 1998. We ran our first ITIL course in Australia in August 1999 and are now the longest-serving provider of ITIL in the Asia-Pacific. Our first PRINCE2 course was in November 1999 making us the 2nd longest-serving provider of PRINCE2.
ALC has a long background in Cyber Security (previously called Information Security) going back to 1995. In the 90s we ran courses such as: Information & Network Security; NetWare Security; Practical Cryptography.
Since the early 2000s ALC has been instrumental in the furthering of SABSA as the world’s undisputed security architecture. The first SABSA course in the world was held by ALC in Sydney on 26-30 March 1997 and the second-ever SABSA course in Singapore on 7-11 May 1997. Other SABSA courses were held by ALC in UK, Canada and USA.
In 2016 we launched our own new certification CSF+P Cyber Security Foundation+Practitioner™ to fill a real and pressing market need for rapid and reliable ways to upskill people and help address the skills shortage in cyber security. More recently we launched the certification NIST Cybersecurity Framework Practitioner™.
ALC maintains an industry-leading and ever-expanding cyber security portfolio.
Whatever we have had to now, the decade ahead is set to be more and stronger in every dimension. For years we have been hearing that the pace of change is increasing. It might be a cliche, but it is truer today than ever before. We are surrounded by disruptive technologies and it is only 2021. ALC has always been an agile organisation, evolving to keep pace with rapid change. A number of key initiatives in the past several years will ensure that we continue to be at the forefront of technology education.